KEY ACCOUNT HOLDER
(FULL TIME)
OUR MISSION
Working in partnership to improve social and economic inclusion and
build vibrant communities in D?n Laoghaire Rathdown.
OUR VISION
To see an inclusive and just society, without discrimination, where
people are encouraged and enabled to reach their full potential within
strong vibrant communities.
SOUTHSIDE PARTNERSHIP DLR
Southside Partnership DLR CLG is a local development company working
towards an inclusive and just society, where each person is encouraged
and enabled to reach their full potential and live with dignity in
active, healthy and safe communities. We provide a comprehensive range
of supports and services to people and communities who are
experiencing some form of disadvantage or social exclusion throughout
Dun Laoghaire Rathdown (DLR).
THESE PEOPLE MAY BE:
* Unemployed people who need supports to become job-ready;
* Lone parents who need support with parenting skills, access to
childcare, or securing part-time employment;
* Ethnic minorities who need support with language skills or
integrating into Irish society;
* Children from disadvantaged communities who need support with
their homework or exam preparation;
In order to provide these types of supports, we operate a range of
programmes and projects on behalf of specific funders and seek to
engage and collaborate with other interested parties and like-minded
organisations.
LOCAL AREA EMPLOYMENT SERVICE PROGRAMME (LAES)
Funded by the Department of Social Protection, the Local Employment
Services (LES) programme has been running for the past **Apply on the
website** years. The programme assists unemployed people to identify a
personal path to help them re-enter the labour market. Clients are
referred by their respective Intreo offices.
The current LES programme cycle comes to an end August **Apply on the
website**, **Apply on the website**. A new replacement service ? the
Local Area Employment Service (LAES) ? was tendered for and won. The
new service will commence September 1st, **Apply on the website**.
Contractors are to be in a position to accept small number of
referrals initially and fully operational in the weeks after,
according to the RFT.
The new LAES service will be different from the current programme in a
number of ways. Specifically:
* This is a pay by results model for the first time. It is a task
/skill set focus. This means that the responsibility for all costs
rest with the awardee without guarantees of repayment by funder (Dept
of Social Protection).
* There is an element of individual performance management required
to ensure funds are available to pay salaries and costs. The payment
on performance based model means the Department are invoiced at key
milestones, eg when a client completed this PPP.
* An overall number of referrals are committed to by the Department
annually. There is no commitment to referral distribution throughout
the year. This has a knock on implication on the cash flow of the
programme.
* There will be an increased focus on deepening engagement with
employers locally to open up as many opportunities for clients as
possible.
THE ROLE OF KEY ACCOUNT HOLDER _(__CONDITIONAL ON THE ORGANIZATION
WINNING THE LAES CONTRACT)_
The Key Account Holder will join our team implementing the LAES
programme.
We are seeking a Manager who has a genuine passion for the quality
service delivery, who will adopt a 'hands-on' approach their
leadership style. The successful candidate will be responsible for
ensuring the delivery of service operations, staff management,
relationship management, change management, and systems and processes
operating to quality standards with a view to creating positive
outcomes for those experiencing unemployment.
A key focus will be on change management specifically around
supporting the team and the organisation with results management, new
standard operation procedures, as well as new components of the new
services such as rolling out the Employer Engagement Strategy and
branding.
Reporting to the CEO, the postholder will manage a team of 5
Caseworkers, 1 Employer Liaison Officer, 2 Administration Staff as
well as Financial Administrator.
This is a full-time position (**Apply on the website** hours a week)
based in our Dun Laoghaire LES office with some remote working. Travel
in the Dublin area required. The salary scale is ?**Apply on the
website**,**Apply on the website** to ? **Apply on the
website**,**Apply on the website**.
_PLEASE SEE JOB DESCRIPTION ATTACHED BELOW._
APPLICATION PROCESS
To apply, please send a letter of application, outlining why you
believe you are suitable for this role (max **Apply on the website**
words), together with your Curriculum Vitae.
Applications should be marked ?Key Account Holder?should be sent
to **Apply on the website** by noon September **Apply on the
website**th.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
